CIC Insurance Group

# INTERNAL AUDITOR – ICT

• Full Time
• Nairobi
• Posted 5 days ago
• Closes: August 28, 2026

**About Us**

CIC Insurance Group is a leading insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security.

We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and are listed on the Nairobi Securities Exchange.

Our tagline, “We Keep Our Word,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to our clients, partners, and communities.

CIC Group is passionate about innovation, digital transformation, and inclusive insurance solutions that meet the evolving needs of cooperatives, SMEs, corporates, and individuals. By joining us, you will be part of a team that is shaping the future of financial protection across Africa.

**About the Role**

Reporting to the Director Internal Audit, the role holder will provide independent and objective assurance and advisory services that strengthen governance, risk management and internal controls across assigned business units. The role supports delivery of the Internal Audit Strategy through risk-based auditing, data-driven assurance, continuous monitoring and practical recommendations that improve business performance and control effectiveness.

**Key Responsibilities**

• Execute end-to-end risk-based ICT and technology audits in accordance with the approved Internal Audit Plan, Internal Audit methodology, professional standards, regulatory requirements and the organization’s ICT risk profile.
• Participate in enterprise and ICT risk assessments and contribute to the development of the annual Internal Audit work plan, with consideration of emerging technology risks, cybersecurity threats and changes in the organization’s technology landscape.
• Develop audit objectives, scope, risk and control matrices, audit programmes and testing strategies for assigned ICT audit engagements.
• Conduct ICT audits covering IT governance, cybersecurity, information security, IT general controls, application controls, IT infrastructure, networks, databases, cloud services, system development, change management, access management, IT operations, data management, business continuity and disaster recovery, as applicable.
• Assess the design and operating effectiveness of IT General Controls (ITGCs), including logical and physical access controls, privileged access, segregation of duties, change management, backup and recovery, incident management and IT operations.
• Review the adequacy of controls over business applications and core systems, including system configurations, application controls, interfaces, automated controls, system-generated reports and data integrity.
• Assess the governance, implementation and effectiveness of ICT projects, system implementations, system upgrades and technology transformation initiatives, including project governance, requirements management, testing, implementation and post-implementation controls.
• Evaluate IT service management and operational controls, including incident management, problem management, service availability, capacity management, service-level agreements and IT support processes.
• Assess the effectiveness of business continuity and disaster recovery arrangements, including adequacy of recovery strategies, backup arrangements, recovery testing, system resilience and alignment with critical business processes.
• Review controls over third-party and outsourced technology services, including vendor due diligence, contractual obligations, service-level agreements, information security requirements, performance monitoring, access to organizational data and exit arrangements.
• Develop data-driven audit tests to identify unauthorized access, unusual user activity, segregation-of-duties conflicts, dormant accounts, duplicate transactions, system overrides, control breaches, anomalies and other indicators of technology or fraud risk.
• Use appropriate audit, data analytics and visualization tools, including advanced Excel, IDEA, Power BI, SQL and other relevant ICT audit or analytics tools, where applicable.
• Contribute to the development and implementation of continuous auditing, continuous monitoring and automated control testing to improve audit efficiency, coverage and early identification of emerging technology risks.
• Discuss audit observations with ICT and business process owners and management, provide practical recommendations and support timely resolution of identified technology and control weaknesses.
• Follow up on agreed management actions and validate the implementation and effectiveness of corrective measures relating to ICT audit findings.
• Support the preparation of Audit Committee and Board papers relating to ICT audits, cybersecurity, technology risk, d

INTERNAL AUDITOR – ICT

# INTERNAL AUDIT ASSISTANT – MALAWI

• Full Time
• Malawi
• Posted 5 days ago
• Closes: August 28, 2026

**About Us**

CIC Insurance Group is a leading cooperative-based insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security.

We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and are listed on the Nairobi Securities Exchange.

Our tagline, “_We Keep Our Word_,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to our clients, partners, and communities.

CIC Group is passionate about innovation, digital transformation, and inclusive insurance solutions that meet the evolving needs of cooperatives, SMEs, corporates, and individuals. You will be part of a team that is shaping the future of financial protection across Africa.

**About the Role**

Reporting to the Director Internal Audit, the Internal Audit Assistant will provide independent and objective assurance on the effectiveness of the organization’s governance, risk management, and internal control processes. The Internal Audit Assistant will evaluate operations, identify risks, assess compliance with policies and regulations, and recommend improvements to enhance operational efficiency and safeguard organizational assets. **This role is based in Malawi.**     

**Key Responsibilities**

**SERVICE DELIVERY MANAGEMENT**

• Participate in risk assessments and contribute to the development of the annual internal audit work plan.
• Develop audit objectives, scope, risk and control matrices, audit programmes and testing strategies for assigned engagements.
• Conduct risk-based audits across underwriting, claims, reinsurance, finance, investments, procurement, HR, IT, branches and other business functions and present them to the Director, Internal Audit for review.
• Review business processes, transactions, systems and controls to assess their adequacy, effectiveness and compliance.
• Identify control gaps, process inefficiencies, financial irregularities and potential risks.
• Discuss audit findings with process owners and agree on practical corrective actions.
• Prepare clear and evidence-based audit findings and recommendations.
• Prepare audit work papers, document findings according to the audit work plan and present them to the Director, Internal Audit for review
• Support preparation of Audit Committee and Board papers relating to assigned audit work and key risk/control themes.
• Perform post–implementation tests and reviews of previous audit recommendations and report on the current implementation status.

**Who We’re Looking For**

**Qualifications**

• Bachelor’s degree in Accounting, Finance, Business Administration, Economics, Risk Management Or a related discipline.
• Progress towards professional qualification such as CPA, CIA, ACCA, CISA or equivalent is highly desirable.
• Two (2) years’ experience in internal audit, external audit, risk, compliance or financial control.

**Key competencies**

• Excellent communication and presentation skills
• Analytical & Problem-solving skills
• Computer literate in MS Office and other office applications
• Understanding of the local laws and regulations.
• Technical competence in insurance
• Integrity, Ethics & Professionalism

 **Why Join us?**

Joining CIC Insurance Group as an Internal Audit Assistant offers an excellent opportunity to build a strong foundation in audit, risk management, and corporate governance within a leading regional financial services organization. In this role, you will gain hands-on exposure to internal control reviews, compliance assessments, investigative audits, and operational process evaluations across diverse business functions and branch networks. You will work alongside experienced audit professionals, contributing to initiatives that strengthen governance, improve operational efficiency, and safeguard organizational integrity. If you are analytical, detail-oriented, and committed to continuous professional growth, CIC provides a dynamic environment to sharpen your audit expertise while making a meaningful contribution to the Group’s accountability and control framework.

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply clearly indicating the position being applied for.

The application should reach us by close of business on **28th August 2026**. Please note only short-listed candidates will be contacted. If you do not hear from us by **30th September 2026** consider your application unsuccessful.

**N/B: This job advert is open to both internal and external candidates.**

**.**

INTERNAL AUDIT ASSISTANT – MALAWI Malawi

# INTERNAL AUDIT ASSISTANT – SOUTH SUDAN

• Full Time
• South Sudan
• Posted 5 days ago
• Closes: August 28, 2026

**About Us**

CIC Insurance Group is a leading cooperative-based insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security.

We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and are listed on the Nairobi Securities Exchange.

Our tagline, “_We Keep Our Word_,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to our clients, partners, and communities.

CIC Group is passionate about innovation, digital transformation, and inclusive insurance solutions that meet the evolving needs of cooperatives, SMEs, corporates, and individuals. You will be part of a team that is shaping the future of financial protection across Africa.

**About the Role**

Reporting to the Director Internal Audit, the Internal Audit Assistant will provide independent and objective assurance on the effectiveness of the organization’s governance, risk management, and internal control processes. The Internal Audit Assistant will evaluate operations, identify risks, assess compliance with policies and regulations, and recommend improvements to enhance operational efficiency and safeguard organizational assets. **This role is based in South Sudan.**     

**Key Responsibilities**

**SERVICE DELIVERY MANAGEMENT**

• Participate in risk assessments and contribute to the development of the annual internal audit work plan.
• Develop audit objectives, scope, risk and control matrices, audit programmes and testing strategies for assigned engagements.
• Conduct risk-based audits across underwriting, claims, reinsurance, finance, investments, procurement, HR, IT, branches and other business functions and present them to the Director, Internal Audit for review.
• Review business processes, transactions, systems and controls to assess their adequacy, effectiveness and compliance.
• Identify control gaps, process inefficiencies, financial irregularities and potential risks.
• Discuss audit findings with process owners and agree on practical corrective actions.
• Prepare clear and evidence-based audit findings and recommendations.
• Prepare audit work papers, document findings according to the audit work plan and present them to the Director, Internal Audit for review
• Support preparation of Audit Committee and Board papers relating to assigned audit work and key risk/control themes.
• Perform post–implementation tests and reviews of previous audit recommendations and report on the current implementation status.

**Who We’re Looking For**

**Qualifications**

• Bachelor’s degree in Accounting, Finance, Business Administration, Economics, Risk Management Or a related discipline.
• Progress towards professional qualification such as CPA, CIA, ACCA, CISA or equivalent is highly desirable.
• Two (2) years’ experience in internal audit, external audit, risk, compliance or financial control.

**Key competencies**

• Excellent communication and presentation skills
• Analytical & Problem-solving skills
• Computer literate in MS Office and other office applications
• Understanding of the local laws and regulations.
• Technical competence in insurance
• Integrity, Ethics & Professionalism

 **Why Join us?**

Joining CIC Insurance Group as an Internal Audit Assistant offers an excellent opportunity to build a strong foundation in audit, risk management, and corporate governance within a leading regional financial services organization. In this role, you will gain hands-on exposure to internal control reviews, compliance assessments, investigative audits, and operational process evaluations across diverse business functions and branch networks. You will work alongside experienced audit professionals, contributing to initiatives that strengthen governance, improve operational efficiency, and safeguard organizational integrity. If you are analytical, detail-oriented, and committed to continuous professional growth, CIC provides a dynamic environment to sharpen your audit expertise while making a meaningful contribution to the Group’s accountability and control framework.

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply clearly indicating the position being applied for.

The application should reach us by close of business on **28th August 2026**. Please note only short-listed candidates will be contacted. If you do not hear from us by **30th September 2026** consider your application unsuccessful.

**N/B: This job advert is open to both internal and external candidates.**

**.**

INTERNAL AUDIT ASSISTANT – SOUTH SUDAN South Sudan

# SALES OFFICERS – RETAIL LIFE (ALTERNATIVEL CHANNELS)

• Financial Advisers
• Anywhere
• Posted 2 years ago

We are seeking to recruit **Sales Officers** to be assigned at our various branches countrywide.

The key responsibilities will include:

• Generating new retail life business from the allocated Market/Channel;
• Educate new and existing clients on retail life products;
• Attending to customer queries and complaints;
• Liaising with the various departments to ensure timely service delivery to the clients
• Providing timely and accurate quotations within the turnaround times
• Gathering market intelligence to ensure updated product range;
• Follow up to ensure persistency is at the acceptable rate; and
• Promoting CIC brand.

**Qualifications**

• Minimum of a Diploma in a business related course.
• A Bachelor’s degree is desirable
• Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP/ Diploma in Insurance (AIIK/CII)/LOMA
• Excellent communication and presentation skills
• Good negotiation skills
• Problem solving skills
• Excellent customer care skills

**How to Apply**;

This role offers an attractive performance-based retainer and commissions.

Interested candidates are encouraged to send their applications and updated CVs to channelsrecruitment@cic.co.ke  stating the **Job Title (Sales Officer)** and **Desired Branch/Region (Nairobi,  Kitengela, Nanyuki, Nyahururu, Machakos, Kiambu, Nyeri, Nakuru, Kisumu, Homabay, Bomet, Embu, Meru, Kakamega, Eldoret, Kisii, Bungoma, Kericho, Kilifi, Mombasa, Kitale)** on the subject heading e.g. Sales Officer Nairobi.

CIC Insurance Group

Open Positions at CIC Insurance Group

INTERNAL AUDITOR – ICT

INTERNAL AUDIT ASSISTANT – MALAWI Malawi

INTERNAL AUDIT ASSISTANT – SOUTH SUDAN South Sudan

SALES OFFICERS – RETAIL LIFE (ALTERNATIVEL CHANNELS) Anywhere Financial Advisers